Support
Frequently asked questions
How long do I have access to something I bought?
30 days from the date of purchase. Download it and save it locally before that window closes.
How much does it cost to sell?
Nothing upfront. Copyroom.ca takes 15% of each sale; you keep 85%, paid out monthly via PayPal.
How does the referral program work?
Every account has its own referral link. Anyone who signs up through it gets a free listing boost. If they go on to sell something within their first 30 days on Copyroom.ca, our normal 15% fee splits: we keep 10%, and you earn the other 5% of that sale, paid out the same way as seller earnings.
What's "boosting" a listing?
For $1 CAD/day, a boosted listing gets a "Featured" badge and sorts higher in browse and search results.
How do payouts work?
Once a month, your eligible sales (after a short holdback window for refund protection) are paid out to the PayPal email in your account settings.
Can I edit a listing after it's rejected?
Yes, go to My listings, and a rejected listing will have an "Edit & resubmit" link with the reviewer's reason.
What file types can I upload?
PDF, Word, PowerPoint, Excel, ZIP, PNG, and JPEG, up to 200MB per file.